Description based on the Specified Commercial Transactions Act

Company Name

AFURI Co., Ltd.

Name of business operator

Nobutaka Hirata

Location of business

Postal code 243-0112
1412 Sumigaya, Kiyokawa Village, Aiko District, Kanagawa Prefecture

Business contact information

Phone number: 046-280-4513
Email address: ec@afuri.com

Business hours: 10:00-18:00 Closed: None (except for New Year's holidays)

Sales price

The sales price will be the displayed amount (displayed price/tax included).

Payment method

payment method: Credit card payment, Shop Pay, Apple Pay, Google Pay, PayPal, Paidy, smartphone payment (PayPay / LINE Pay / Merpay), convenience store payment, bank transfer, Pay-Easy, smartphone carrier payment (Docomo / au / Softbank), EPOS Easy Payment, au PAY

Product delivery time

Once your order is confirmed, it will usually be shipped within 3 business days.
*Delays may occur due to weather or traffic conditions.

Returns Policy

We cannot accept returns or exchanges unless the product is defective.

Resale

In order to provide our customers with safe and secure products, we manufacture, manage, and sell our products under strict quality control.
Resale of products purchased from AFURI directly managed stores or outlets that sell our products (including vending machines) is strictly prohibited.
We cannot be held responsible for any quality defects or health hazards that may arise from resold products.

Regarding the sale of alcoholic beverages

Our shop may sell alcoholic beverages via mail order.
Accordingly, the following will be displayed:

◼︎Alcohol Sales Manager Sign
Name and address of store: AFURI CENTRAL KITCHEN
1412 Sumigaya, Kiyokawa Village, Aiko District, Kanagawa Prefecture, 243-0112
Name of alcohol sales manager: Nobutaka Hirata Date of alcohol sales management training: July 19, 2023 Deadline for next training: July 18, 2026 Name of training organization: Japan Voluntary Chain Association

◼︎Age Verification
Drinking alcohol is prohibited by law for those under the age of 20.
Our shop does not sell alcohol to anyone under the age of 20.
We will ask you to confirm your age when you place an order.

[Liquor sales license]
・Mail order liquor retail license: Obtained (Tax office: Atsugi Tax Office)
(Sake, pot-distilled shochu, beer, happoshu, spirits and liqueurs)
・General liquor retail license: Obtained (Atsushu No. 54, August 6, 2025)
・Self-branded alcohol wholesale license

The name "AFURI" comes from Mt. Oyama (commonly known as Mt. Afuri), located at the eastern end of the Tanzawa Mountains in Kanagawa Prefecture. The soup is made using pure water that springs from the foot of Mt. Afuri, hence the name "AFURI."
Mount Afuri has been loved since ancient times as the father mountain of Mount Fuji. Originally known as "Amefuriyama" (rain mountain), it was a sacred mountain where people would pray for bountiful harvests. Its majestic and dignified appearance also fascinates people, and it is said that hundreds of thousands of worshippers visited the mountain every year during the Edo period. We at "AFURI" also want to be a presence that brings happiness to people in the modern-day Edo city of Tokyo.